Course Catalog

Community Health Worker

Community Health Worker

Train for an in-demand career as a Community Health Worker. Community Health Workers assist with the growing need for data collection and education in the underserved communities in response to the Covid-19 pandemic.

About This Course


Students will be introduced to the position of Community Health Worker (CHW), community health concepts, resources, and skills related to the role and responsibilities of a Community Health Worker locally and nationally. A CHW conducts outreach services for organizations to implement programs within the community that promotes community and individual health and wellness. Students will leave the course with a basic understanding of community health & be able to better assess barriers to clients’ health.

Material Covered in This Course

  • Providing follow-up, goal setting with patients/families.
  • Assisting patients with completing applications and registration forms.
  • Conducting eligibility determination, enrollment and follow-up with uninsured patients.
  • Helping patients connect with local resources (including transportation availability)
  • Being knowledgeable about community needs and resources for patients/families

What Comes Next?

At successful completion of the program, students will receive the D.C. Child and Family Services Mandated Reporter Training, ASTHO/NCSD Covid-19 Contact Tracer Certification and the American Hotel & Lodging Educational Institute Guest Service Professional Certification.

Program Curriculum

Week 1
  • Course Introduction, Overview & Presentation
  • Health, Public Health & Healthcare
  • CHW History, Roles, Skills, & Tasks
  • HIPPA Requirements
  • Digital Literacy
Week 2
  • Barriers to Access/Use of Health Care
  • Personal Boundaries- Personal Safety, Know your
    Limits, Confidentiality & Ethics
  • Health Literacy
  • Making Contact: Covid-19
    Communication Skills-Verbal, Non-verbal, Electronic, & Written
Week 3
  • Basic Concepts of Health Promotion/Disease Prevention
  • Making Contact: Covid-19 training
  • Cultural Health Beliefs and Practices
  • Community Resources I
  • Communication Skills-Facilitative questioning types of questions, effective questioning, ineffective questioning
Week 4
  • Community Resources II
  • Interpersonal Skills
  • Making Contact: Covid-19
  • Improving interpersonal skills
  • Keys to effectively engage the community
  • Taking care of YOU:
    Stress-negative stressors and positive ways of coping with stress
Week 5
  • Service Coordination
  • Referrals and links to service
  • Insurance 101
  • Conflict resolution
  • Broad determinants of health and public health
  • Health Disparities
  • Mandated Reporter training
Week 6
  • Cultural Sensitivity
  • Time-Management
  • Taking care of YOU:
    Personal safety practices
  • Organizational Skills
Week 7
  • Gathering information for medical providers Working with clinicians Next steps in your career-review resume for employment opportunities
  • On-going Professional Development
  • Opportunities

a. English Language Arts
b. Math
c. Introduction to Infectious Disease
d. Introduction to Medical Terminology
e. Writing for Allied Health

Week 8

Final Presentations and “Patient” Exit Interviews

*Each student will be required to conduct a full
interview, assessed by Public Health professional

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Community Health Worker


Length of Program:
50 hours total, 35 hours of homework

Training Location:
Virtual Classroom

Classes will not be scheduled on federal holidays.

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