The Brooks Group, LLC (TBG) is the premiere workforce training and development company. Our certified training professionals bring industry experience, knowledge and skill to create engaging and impactful learning experiences.
Benefits of Working with Us:
- Expert industry trainers
- Employer focused instruction
- Engaging, high quality training
- A unique experience for students beyond the classroom
TBG is a leading expert in the field of customer service, work readiness, and soft skills training, with a specialty of working with the hard-to-serve population. The company’s team members are known as training visionaries in the government, private, and public sectors.
TBG provides a wealth of technical expertise and extensive functional knowledge combined with excellent people skills and a deep commitment to exceptional service to bring substantial value to clients.
The Mission of TBG
- To provide the best customer service possible.
- To make each client feel like the only client.
- To be the preeminent customer service, work readiness, and positive skills training provider in the Washington, DC metro area.
- To offer employers customized training programs to ensure a qualified employee base well-versed in the employer’s corporate culture and approach to customer service.
- To utilize innovative and individualized training techniques to enable clients to realize and reach their desired outcomes.