Coaching Services

“Ms. Brooks, you truly made a difference in my life.”
– Sheila P.

Organizational PlanningTraining and Coaching

  • Goal setting
  • Action planning
  • Work plan development

Facilitating Solutions

  • Strategic planning
  • Meeting facilitation

Customer Service Coaching

  • Delivering superior service
  • Telephone etiquette
  • Conflict resolution
  • When a Stranger Calls